Privacy Policy

1. Introduction

Welcome to Eventry ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• • Account Information: First name, last name, username, email address, phone number, nationality, and password
• • Profile Information: User role (General User, Vendor)
• • Event Information: Event titles, descriptions, images, schedules, and ticket information
• • Payment Information: Transaction details, purchase history, and payment status
• • Photo Data: Selfies, relative photos, and event images for AI-powered face recognition
• • Contact Information: Messages sent through our contact form

2.2 Device Information

We automatically collect certain information about your device, including:

• • Device model, operating system version, and unique device identifiers
• • IP address and network information
• • App usage data and performance metrics
• • Camera access for QR code scanning and photo capture
• • Location data (if permission granted) for event-based services

2.3 Usage Information

We collect information about how you use our app, including:

• • Events you view, search, or interact with
• • Tickets you purchase or view
• • Photos you upload and face recognition data
• • QR codes you scan and event check-ins
• • Features you use and time spent in the app
• • Language preferences and settings

3. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our event management and photo discovery services
• • Process transactions and manage ticket purchases
• • Enable AI-powered face recognition to help you find photos in events
• • Generate and manage QR codes for events and tickets
• • Send you technical notices, updates, and support messages
• • Respond to your comments and questions
• • Monitor and analyze usage patterns and trends
• • Detect, prevent, and address technical issues and security vulnerabilities
• • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• • Payment Processing: We share payment information with PayStation and Aamarpay for transaction processing
• • Service Providers: We may share information with trusted third-party service providers who assist us in operating our app
• • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your account is protected by a password, and we recommend using a strong, unique password and enabling two-factor authentication when available.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• • Access: Request access to your personal information
• • Correction: Request correction of inaccurate information
• • Deletion: Request deletion of your personal information
• • Portability: Request a copy of your data in a portable format
• • Objection: Object to certain processing of your information
• • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

Payment Processors: We use PayStation and Aamarpay for payment processing. Please review their privacy policies for information about how they handle your payment information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

13. Google Play Store Compliance

This privacy policy complies with Google Play Store requirements and covers all data collection practices of the Eventry mobile application. The app collects the following types of data as declared in the Google Play Console:

• • Personal info: Name, email address, phone number, nationality
• • Device or other IDs: Device identifiers for analytics and functionality
• • Photos and videos: Camera access for QR scanning, photo capture, and AI face recognition
• • App activity: Event interactions, ticket purchases, photo uploads, and feature usage
• • Financial info: Payment and transaction information through PayStation and Aamarpay
• • Location: Approximate location for event-based services (if permission granted)